Phone Support in Web Hosting
We know that having the option to talk to a live representative is very important, for that reason we have three support lines around the globe (UK, USA and Australia) and you're able to get in touch with us over the phone for fourteen hours every day. In case you consider buying one of our web hosting, for instance, you have the option to phone us and find more about our solutions before you order so as to make sure that we cover all of the system requirements for your web sites. Following your order, you can get in touch with us about all the sales and billing troubles you may have, or get any type of general or basic tech info that you need. We've aimed to find the optimal balance between telephone and ticket support, so for solely technical issues you have to use the ticketing system, which will help you track the communication together with any new developments in the resolution of your issue.
Phone Support in Semi-dedicated Servers
We offer live phone support 14 hrs a day as a part of the support services for every single semi-dedicated server package that we supply. Since some issues are more difficult and time-consuming, you may have to open a ticket if you come across such an issue, but for all the billing, general or minor technical issues you can always call us and we'll assist you without delay to save you the time you will need to spend on creating a support ticket. Even if you do not have an account yet, you'll be able to find out whether you can host your sites on our advanced cloud platform or you'll be able to get any other general info about our semi-dedicated services. We have local phone numbers in the United States of America, Great Britain and Australia as well as a worldwide number, which means that you are able to call the one which is closer to your region.