A 99.9% Server Uptime
The advantage of establishing your own web hosting platform is that you do not have to worry about compatibility – you configure a specific set of software tools in such a manner so as to be compatible with a defined set of hardware elements. The end result is something significantly more steady and dependable, as there are less potential chances of failure. We have set up our cloud hosting platform using tried and trusted hardware components coupled with a heavily tweaked version of Security–Enhanced Linux so as to create a fully safe and secure environment for your personal web sites.
That’s why, with all our web hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
To be able to offer a premium web hosting service, you can scarcely lean on the default network configuration in a datacenter. We have set up our own custom network so as to ensure the fastest possible connection speed with the outside world.
And because of this, no matter which data center facilities you choose: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your money on the line, you cannot feel truly safe. Because of this, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel content with our service or in case you want to get an even more robust hosting solution, like a Linux VPS service or a dedicated servers – you will get a full refund, with no obscure costs or refund taxes.
24/7 Technical Support
If you have ever been forced to wait for hours for a reply, you probably know how exasperating this can be, even more so when your website is at stake. This is why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be right here for you and they’ll reply to you in less than sixty minutes. And the best thing is that their average ticket response time is below twenty minutes!