When your web hosting supplier supplies live chat support, you'll be able to talk to a representative in real-time and learn helpful info or get an issue resolved promptly. The main advantage of using chat rather than calling to consult with a live person is that you need just a computer with web access, therefore you won't pay any rates in the event that you are in a different state or country. In addition, it is easier to copy and paste details for instance domains, usernames or error messages in other words details which are sometimes difficult to provide to the other side on the telephone. The live chat is also a faster solution to contact the web hosting supplier's support crew compared to using a ticketing system. What's more, when some trouble requires a bit more time to be resolved, you'll be able to do something else while you wait for assistance on the live chat, which means that you won't waste time - something that is impossible in case you are on the telephone.

Live Chat Support in Web Hosting

We provide a live chat assistance service for all of the web hosting that we offer and we can support you with almost everything in real time. In case you don't have an account with our company yet, we will be able to give you more information about the plans so as to help you to get the most appropriate plan. In case you are a current client, we are able to help you with any billing or general matter in addition to with various common tech problems, for instance an email address installation in a desktop email client. When you cannot give us a call for whatever reason or you are in some country where we do not have a local phone number, the live chat will be the best choice to contact us. Needless to say, some matters need longer time to examine and test, therefore you will need to open a support ticket to our technicians, but nonetheless, we can save your time and help you with a number of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

We have a live chat service that is accessible to all our prospective and present customers. In case you're looking for a new website hosting account, you are able to chat in real time to one of our representatives and obtain more information about our Linux semi-dedicated servers in order to choose the optimal plan for your websites. In the event that you already own an account with us, we'll be able to support you timely with general, billing and first-level technicalissues. Although in some instances you will need to open a ticket as there're problems that can't be resolved on the live chat, we can help you with lots of standard tasks, like installing an e-mail account in an email client or redirecting one domain name to another. This way, you'll take advantage of timely support and you will save many hours.